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Client Story

Optimizing Operations For Global Game Developer To Make Them A Winner

A global leader in the gaming industry faced challenges with rising costs and SLA inefficiencies in their Indian office. They turned to Altre Digital for a strategic solution that would optimize their space while ensuring operational excellence and cost savings.

500 seats optimized within 35,000 sq. ft.

SLA performance enhanced

Costs reduced significantly

Seamless operations maintained with zero downtime

Value Delivered

Improved service delivery, cost optimization, and actionable insights

Location

Bengaluru, India

The Challenge

Our client, a prominent name in the gaming industry, was operating out of a 35,000 sq. ft. office with 500 billable seats. However, the space was no longer meeting their operational needs. Service Level Agreement (SLA) issues were impacting efficiency, and rising costs created additional pressures.

The client needed a solution that could address these challenges while maintaining flexibility and avoiding disruptions to ongoing operations.

The Solution

Altre Digital designed a tailored 'stay vs. move' strategy to evaluate the best course of action for the client. Instead of immediately recommending relocation, we conducted an in-depth analysis of their current space and lease agreements to uncover opportunities for optimization.

By renegotiating service agreements, we resolved SLA inefficiencies, reduced expenses through strategic lease restructuring, and provided actionable insights for long-term space management. This approach ensured the client could address their challenges without the upheaval of relocation.

The Outcome

Altre's strategic intervention allowed the client to retain their existing 35,000 sq. ft. office space while achieving cost optimization and improved service delivery. The tailored solution eliminated inefficiencies and aligned their workspace with long-term operational goals, all without disrupting their day-to-day operations.

Insights

In this case, the most strategic decision was to stay in the existing space. The current office was optimized to support both immediate operational needs and future growth plans, making it a practical choice for the client. A detailed cost analysis revealed that staying was significantly more economical than relocating, allowing the client to allocate resources more effectively. Additionally, service agreements were restructured to resolve inefficiencies, ensuring greater operational efficiency and aligning the workspace with long-term business objectives.

Key Factors We Considered in the Stay vs. Move Analysis:

  • Operational Needs: Could the existing space support current and future operations?
  • Cost Efficiency: What were the financial implications of staying versus relocating?
  • Employee Impact: How would relocation or staying affect employee satisfaction and retention?
  • Lease Flexibility: Could the lease terms be renegotiated to provide better value?
  • Market Trends: Were there favorable opportunities in the real estate market for relocation?
  • Business Alignment: How well did the decision align with the company's long-term strategic goals?

Looking Ahead

At Altre Digital, we know that solving real estate challenges isn't always about finding a new office—it's about finding the right strategy. For this gaming industry leader, that meant staying put while optimizing costs and improving services.

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